Anne Grünkorn, Managing Director of LogPay Mobility Services, explains the blessings of operating with a charge carrier issuer with giant expertise in multimodal shipping structures.
How crucial is it for passengers and operators to understand that their bills and funds are at ease?
With cellular price processing persevering to grow, a secure charge method is critical. More and more public transport groups and mobility vendors offer mobile apps for the smooth and bendy right of entry. At the same time, increasingly, clients use mobile devices for price tag purchases and payments for different mobility services.
EU law (Payment Service Directive I and II) for fee service providers through countrywide financial government is continually updated, and IT security guidelines are equally essential. Payment service vendors should be financially sound, which has to be one of the criteria an operator looks for when selecting an issuer.

Secure price processes are also critical for passengers. A balanced approach that guarantees default danger for operators isn’t too excessive and maintains consumer friendliness and high customer popularity is desired—the primary mission for price service companies.
Processing micropayment transactions for digital items in the very specialized region of multimodal passenger delivery also requires specialized IT systems that are flexible and customized to their desires. In every EU member nation, or even inside member states, the IT systems of operators and other delivery modes have exceptional architectures. They also use extraordinary software to make up their backbone structures. This results in diverse interfaces, to which payment carrier providers must then hyperlink their machines, too. Interfaces often want to be upgraded due to era traits and EU and countrywide regulations, i.e., statistics protection. Changes to tariff systems, which include fixed-to-kilometer or time-based pricing, will even affect the payment manner. From rental transport to sharing rides, product-associated parameters add to the complexity of price solutions.
Cell applications’ functionality is based on real-time data transmission; conventional operator spine structures are not based on actual-time information change. Here, the integration method sees the whole photo and thoroughly checks the IT landscape’s results. The pinnacle of this is any operator’s accounting machine, or that of other mobile carrier companies, needs to correctly receive purchase quantities, such as applicable taxes, which no longer vary from EU member to EU member but additionally among the type of service – public transport as opposed to non-public delivery.
Setting up cell apps to promote tickets or permit entry to transport offerings such as car-sharing, trip-sharing, or motorbike-sharing ways to navigate one’s ecosystems might be complicated. Mobility-as-a-Service allows customers to exchange from one mode to another, usually through a unified platform. However, every platform participant is its legal entity, and combining them provides the abovementioned complexity.
